Trust and Team-Based Rewards Defined

Trust and Team-Based Rewards Defined Trust According to Ferrin and Dirks (2003), interpersonal trust is defined as “an individual’s belief that another individual makes efforts to uphold commitments, is honest, and does not take advantage given the opportunity” (p. 19). At the same time, Rousseau, Sitkin, Burt and Camerer (1998) recognize interdependence and risk as… Continue reading Trust and Team-Based Rewards Defined

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Role of the Performance Appraisal

The Role of the Performance Appraisal in Discipline Besides the written rules, each individual job analysis should have rules and policies that apply to that specific job. We discuss performance appraisal in further detail in Chapter 11 “Employee Assessment”, but it is worth a mention here as well. The performance appraisal is a systematic process to… Continue reading Role of the Performance Appraisal

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Managing Employee Performance

Managing Employee Performance A Dilemma You have been the store manager for a large coffee shop for three years but have never had this type of problem employee to handle before, and you schedule a meeting to speak with your HR manager about it. Jake, one of your best employees, has recently begun to have… Continue reading Managing Employee Performance

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Performance Management and Measurement

Unit 5: Performance Management and Measurement Many businesses define success as an individual’s ability to live up to the demands of their position. With proper job analysis, it should be easy to quantify the level of success or failure of each employee. However, managers can be distracted by certain irrelevant biases during the employee performance… Continue reading Performance Management and Measurement

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Options for Handling Performance Issues

Options for Handling Performance Issues Our last phase of dealing with employee problems would be a disciplinary intervention. Often this is called the progressive discipline process. It refers to a series of steps taking corrective action on nonperformance issues. The progressive discipline process is useful if the offense is not serious and does not demand immediate… Continue reading Options for Handling Performance Issues

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Types of Performance Issues

Types of Performance Issues One of the most difficult parts of managing others isn’t when they are doing a great job—it is when they aren’t doing a good job. In this section, we will address some examples of performance issues and how to handle them. 1. Constantly late or leaves early. While we know that flexible… Continue reading Types of Performance Issues

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Career Development Programs

Career Development Programs and Succession Planning Another important aspect to training is career development programs. A career development program is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally. Think of it as a training program of sorts, but for individuals. Sometimes career development programs are… Continue reading Career Development Programs

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