The Format of the Research Report

Format of the Research Report Format refers to the general pattern of organization and arrangement of the research report. The number and types of headings and subheadings to be included in the report are determined by the format used. The format of the article “‘Come to my web (site),” said the spider to the fly:… Continue reading The Format of the Research Report

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Controlling a Runaway Talker on the Telephone

Making it Visual: Customer Service Representative (CSR) Controlling a Runaway Talker on the Telephone PowerPoint and Presenters Talking points I have been asked by my Department Manager to develop a PowerPoint presentation and Talking points (supporting paper) for the Site. The purpose of the PowerPoint is to give concrete examples, suggestions, and ideas to create… Continue reading Controlling a Runaway Talker on the Telephone

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