BZ420 Online Exam 1 Answers

BZ420 Online Exam 1

Question 1 of 20 0.0/ 5.0 Points

Which of the following is an example of HR management’s changing role?

 A. HR managers must measurably improve organizational performance.
 B. HR managers must represent the organization even when they are off the clock.
 C. HR managers must be individually centered so as to ensure that there will be no favoritism.
 D. None of the above.


Question 2 of 20 5.0/ 5.0 Points

The term __________ refers to the standards someone uses to decide what his or her conduct should be.

 A. morals
 B. ethics
 C. autonomy
 D. responsibility


Question 3 of 20 5.0/ 5.0 Points

A __________ is a company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage.

 A. mission statement
 B. strategy
 C. tactic
 D. scorecard


Question 4 of 20 5.0/ 5.0 Points

Effective human resource management could include all of the following responsibilities except:

 A. placing the right person in the right job.
 B. training employees.
 C. controlling labor costs.
 D. None of the above.


Question 5 of 20 0.0/ 5.0 Points

__________ are specifically responsible for assisting and advising line managers in areas such as recruiting, hiring, and compensation.

 A. Human resource managers
 B. Staff managers
 C. Line managers
 D. EEO officers


Question 6 of 20 5.0/ 5.0 Points

The proportion of younger workers in the workforce is projected to __________. ?

 A. stop growing
 B. decrease
 C. increase at a slower rate
 D. decrease at a faster rate


Question 7 of 20 5.0/ 5.0 Points

The ________ HR group works with the top management team to develop long range plans for the company.

 A. transactional
 B. embedded
 C. centers of expertise
 D. corporate


Question 8 of 20 5.0/ 5.0 Points

__________ search for qualified job applicants.

 A. EEO representatives
 B. Job analysts
 C. Recruiters
 D. Training specialists


Question 9 of 20 5.0/ 5.0 Points

__________ use detailed information to prepare job descriptions.

 A. EEO representatives
 B. Compensation managers
 C. Job analysts
 D. Recruiters


Question 10 of 20 0.0/ 5.0 Points

Which strategic management tool provides a departmental performance overview indicating how the department helps achieve the firm’s strategic plan?

 A. an HR score card
 B. a strategy map
 C. a department performance report
 D. a digital dashboard


Question 11 of 20 5.0/ 5.0 Points

Which organization provides professional certification for human resource managers?

 A. Academy of Management
 B. Society for Human Resource Management
 C. Academy of HR Partners
 D. Association of Business Administration


Question 12 of 20 5.0/ 5.0 Points

Over the next few years, employers may face a severe labor shortage because __________.

 A. there are fewer people entering the job market than there are retiring baby boomers
 B. one-third of single mothers are not in the labor force
 C. people are living longer
 D. all of the above


Question 13 of 20 5.0/ 5.0 Points

The __________ HR group may provide specialized support for organizational change.

 A. transactional
 B. corporate
 C. embedded
 D. centers of expertise


Question 14 of 20 5.0/ 5.0 Points

Which of the following demographic issues represents a challenge for human resource managers?

 A. an increasingly diverse workforce
 B. an aging workforce
 C. an increasing use of contingent workers
 D. both A and B


Question 15 of 20 5.0/ 5.0 Points

In today’s business environment, __________ are often the firm’s main source of competitive advantage.

 A. machines
 B. highly trained and committed employees
 C. superior organizations
 D. superior ad campaigns


Question 16 of 20 5.0/ 5.0 Points

HR managers who pass certification exams in human resource management are knowledgeable in all of the following aspects except __________.

 A. strategic management
 B. information technology
 C. employee and labor relations
 D. occupational health and safety


Question 17 of 20 5.0/ 5.0 Points

All of the following are new HRM skills except __________. ?

 A. improving off-shoring skills
 B. supplying transactional services while serving more strategic, internal consulting activities
 C. improving internal consulting skills
 D. all of the above


Question 18 of 20 5.0/ 5.0 Points

No manager wants to __________.

 A. have his or her employees not performing at peak capacity
 B. hire the wrong person for the job
 C. find employees not doing their best
 D. all of the above


Question 19 of 20 5.0/ 5.0 Points

__________ refers to the practices and policies you need to carry out the personnel aspects of your management job.

 A. Human Resource Management
 B. Labor Relations
 C. Organizational Behavior
 D. Organizational Health and Safety Management


Question 20 of 20 5.0/ 5.0 Points

The __________ HR group focuses on being HR business partners to specific departments.

 A. embedded
 B. corporate
 C. centers of expertise
 D. transactional

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